Coach House Optical is a Limited Company trading as QM Eye.

This privacy policy will explain how Coach House Optical / QM Eye (“we”, “us” or “our”) uses the personal data we collect from you when you use our website.

What data do we collect?

Coach House Optical / QM Eye collects the following data:

Personal identification information (this may include name, email address, phone number, etc.) which you provide to us when you contact us via our website, email, letter, telephone, other social media channels.

How do we collect your data?

You directly provide Coach House Optical / QM Eye with most of the data we collect. We collect data and process data when you:

Contact us via our website, email, letter, telephone, other social media channels.
Voluntarily complete a customer survey or provide feedback via aforementioned communication means.
Use or view our website via your browser's cookies.

How will we use your data?

Coach House Optical / QM Eye collects your data so that we can:

Provide services and products which you have requested.
Manage communications about the services and products that we provide.
Manage further correspondence regarding appointments, collections and other services.
Follow up reviews.
Email you with special offers on other products and services we think you might like.

Marketing

Coach House Optical / QM Eye would like to send you information about our products and services that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Coach House Optical / QM Eye from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email with your request at info@qmeyeopticians.co.uk.

What are your data protection rights?

Coach House Optical / QM Eye would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Coach House Optical / QM Eye for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Coach House Optical / QM Eye correct any information you believe is inaccurate. You also have the right to request Coach House Optical / QM Eye to complete information you believe is incomplete.

The right to erasure - You have the right to request that Coach House Optical / QM Eye erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Coach House Optical / QM EyeOur Company restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Coach House Optical / QM Eye's processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Coach House Optical / QM Eye transfer the data that we have collected directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@qmeyeopticians.co.uk

Call us at: 0141 946 6892

Or write to us: 104 Queen Margaret Drive, Glasgow, G20 8NZ.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Coach House Optical / QM Eye uses cookies in a range of ways to improve your experience on our website, including:

• Analytics cookies are used to help us understand how you use our website.

Privacy policies of other websites

Coach House Optical / QM Eye website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Coach House Optical / QM Eye keeps its privacy policy under regular review. Updates to this policy may be made in order to reflect changes to practices or other operational reasons.

This privacy policy was last updated on 9 February 2021.

How to contact us

If you have any questions about Coach House Optical / QM Eye's privacy policy, please do not hesitate to contact us.

Email us at: info@qmeyeopticians.co.uk

Call us: 0141 946 6892

Or write to us at: 104 Queen Margaret Drive, Glasgow, G20 8NZ.